Client at a glance
Transforming Insurance Management with Scalable and Reliable Solutions
Through infrastructure modernization, advanced data processing, and custom solutions, NowCerts’ Insurance Agency Management System is now equipped to handle a growing client base with improved stability, performance, and security. Our partnership empowered NowCerts to exceed customer expectations and deliver a seamless user experience in the competitive insurance industry.

Challenge
NowCerts, a leading provider of an Insurance Agency Management System (AMS), faced challenges scaling its platform to meet the needs of a rapidly growing client base. The system struggled with:
- Performance Issues: Slow response times, unresponsiveness, and frequent errors caused by timeouts and bugs.
- Stability and Reliability: Weak system architecture unable to handle increasing workloads.
- Security Risks: Initially designed for internal use, the platform lacked robust security features.
- Data Processing Bottlenecks: Inefficient data layer operations hindered system scalability.
NowCerts sought a partner to overhaul its system infrastructure, improve functionality, and ensure 24/7 online availability.
Our Approach
We collaborated with NowCerts to analyze the existing platform, identify pain points, and implement a series of targeted improvements.
Key actions included:
- Infrastructure Modernization:
- Enhanced system architecture by deploying web farms and additional servers to improve scalability and high availability.
- Built a high-availability system to ensure consistent performance and reliability.
- Optimized Data Processing:
- Developed advanced data processing algorithms using MSSQL to enhance system efficiency.
- Designed and implemented ETL processes using SSIS to streamline data imports from external systems.
- Custom Solutions and Reporting:
- Built a comprehensive reporting system using MS Reporting Services, enabling clients to gain actionable business insights.
- Developed custom solutions, including SQL server jobs, stored procedures, and SQL functions, to improve functionality and performance.
- Strengthened Security:
- Addressed security gaps by enhancing system protections to align with industry best practices.
Impact Delivered
- Improved System Performance: Achieved faster response times and greater stability through infrastructure upgrades.
- 24/7 Online Availability: Ensured uninterrupted access for users, enhancing the customer experience.
- Enhanced Scalability: Built a system capable of handling a rapidly expanding client base without sacrificing performance.
- Efficient Data Management: Streamlined data processing and reporting, providing clients with real-time insights into their operations.
Expertise and Scope
- Deliverables: Upgraded system architecture, reporting system, custom SQL solutions, ETL processes
- Technology Stack: .NET Framework, C#, Web Forms, WinForms, LINQ to SQL, Web Services, REST Services, Windows Services, JQuery, Bootstrap, MSSQL Server, SSRS, IIS