Driving Success with Expert SAP Solutions

At Wiser Technology, we’ve seen firsthand how SAP technology can be a game-changer — not just for operations, but for the entire business. When done right, it brings clarity, speed, and intelligence to decisions that matter. That’s why we don’t just implement SAP solutions — we help our clients unlock their full potential.

As a Gold SAP Cloud Partner with a growing list of SAP Quality Awards, we work side by side with companies looking to integrate, optimize, or completely rethink their lines of business. From digital HR to business process automation, from legacy infrastructure to cloud migration — we’re in it for the long haul, ensuring every step moves the business forward.

Enabling HR Work Smarter — and People Feel It

HR transformation starts with a single question: How can we make work better for people in the entire organization? For us, SAP SuccessFactors is a big part of the answer. We help organizations digitize the entire employee journey—from recruitment through career development, to retirement—using SAP SuccessFactors HCM and AI-powered tools like Joule.

Our team has helped companies in eight countries go live with 35+ SuccessFactors Employee Central and Talent Modules. We master the tech inside out, but more importantly, we understand the HR processes and how to make it work for real teams at scale. Whether it’s a green-field implementation, migrating from legacy systems, or introducing tools like our own Lights.E-file for digital signatures, we help HR teams move faster and support people better.

Connecting Business Systems in the Cloud

Efficient integrations can be tough. Different systems, different data formats, and everything needed to work in real time. That’s where our expertise comes in. Using SAP Integration Suite, we connect SAP to SAP and non-SAP systems — cloud or on-premise — so the right transactional data ends up in the right place, every time.

We build custom connectors enhanced with integration flows, manage APIs, and handle the behind-the-scenes complexity so our clients don’t have to. Whether it’s connecting business partners, integrating OEM systems with S/4HANA Cloud, or troubleshooting in real time, we keep things running smoothly in the background.

Building Apps That Fit the Business — Not the Other Way Around

Off-the-shelf isn’t always enough. Sometimes, you need applications built around important processes, not the other way around. That’s why we created our S/4HANA Cloud Applications Factory. With SAP BTP, we design and build cloud-native business apps from the ground up.

From architecture to deployment, our team works with latest SAP technology and tools like CAP, Kyma, Cloud Foundry and SAP Fiori to create apps that are fast, secure, and easy to use. We use generative AI with SAP to accelerate development, and we tap into no-code platforms like AppGyver when speed and simplicity are key. Everything is built to scale — and designed to make life easier for the people using it.

Making Legacy Systems Future-Ready

Legacy code has a way of slowing businesses down. It’s familiar, but it often doesn’t play well in a cloud-first world. We help clients modernize legacy SAP customizations, whether that means refactoring and optimizing code for HANA, identifying and adjusting simplification items, or transforming and migrating master and transaction data to the cloud.

We take care of everything from code analysis to testing (unit, integration, and user acceptance), so that businesses can move to S/4HANA Cloud with confidence — and without losing the know-how that makes their systems unique.

Automating the Work That No One Should Have to Do

Let’s face it — a lot of business processes are still too human-operated. Too many steps require employee effort and the is still too much back-and-forth.

At Wiser, we leverage latest SAP technology that enables powerful business process automation through native workflows, robotic process automation, and intelligent technologies within SAP S/4HANA and SAP BTP. For our clients we can automate anything from simple task routing to complex, AI-driven processes across functions.

We work closely with teams to identify process bottleneck, then design and implement automations for an increased business agility. The result? Faster delivery, fewer errors, and people focused on the work that really matters.

Scaling Digital Commerce with Confidence

E-commerce is evolving fast — and customer expectations are higher than ever. We help digital businesses grow and adapt using SAP Commerce Cloud and SAP Composable Storefront. From cloud migration to performance tuning and hands-on support, we make sure our clients have the foundation they need to scale securely and effectively.

Trusted by SAP. Focused on You.

We’re proud to be an SAP Gold Partner, and even prouder of the teams behind our success. Our experts are SAP Certified, and our work been recognized with multiple SAP Quality Awards — but what matters most to us is what we help our clients achieve.

Ready to explore what SAP can really do for your business?

Let’s have a conversation. We’d be happy to show you what’s possible.

Reach out to us!

Bringing Innovation and Superior CX for Abu Dhabi Commercial Bank

Client at a glance

39 yearsFounded in 1985
#3Largest bank in UAE
1m +Private customers served

Accelerating Digital Transformation with Mobile-First Innovation

As part of its five-year strategic roadmap, ADCB is committed to delivering world-class customer experiences through comprehensive digitization initiatives. By leveraging our expertise in user experience design and emerging technologies, ADCB is now positioned to drive innovation and strengthen its leadership in the region’s financial sector.

Challenge

Abu Dhabi Commercial Bank (ADCB), one of the UAE’s leading financial institutions, embarked on an ambitious digital transformation journey to reshape its customer experience. The goal was to create a unified, paperless process for all individual private customer interactions, covering every phase of the journey—from onboarding and KYC to ongoing customer engagement. ADCB aimed to make every interaction digital, seamless, and compliant, while evaluating alternatives to their existing development tools to enable faster, cost-effective innovation.

Our Approach

To support ADCB’s vision, we developed a Proof of Concept (POC) using Flutter and Open Bank APIs. The POC demonstrated Flutter’s potential as a platform for rapid prototyping and cross-platform development, providing a rich, customer-focused experience. Key features of our solution included:

  • Mobile Applications: Fully functional iOS and Android apps with a focus on superior UI and CX.
  • Enhanced Customer Journeys: Designed flows for personal finance applications and upgrades to Excellency membership.
  • Technology Validation: Showcased Flutter’s advantages, including:
    • Near-native app performance.
    • Ease of creating complex UI animations.
    • A shared UI and business logic across platforms.
    • Reduced development time with ready-to-use widgets.

Our solution not only redefined customer interactions but also helped ADCB evaluate Flutter as a strategic platform for future mobile banking projects.

Impact Delivered

  • Superior User Experience: Delivered mobile apps with a fresh, intuitive design that enhanced customer satisfaction.
  • Accelerated Prototyping: Enabled faster time-to-market with streamlined development workflows.
  • Cost Efficiency: Demonstrated significant cost savings through reusable code and a unified development approach.
  • Future-Ready Technology: Provided ADCB with a scalable solution and insights to inform their mobile banking strategy.

Expertise and Scope

  • Tech Stack: Flutter, Open Bank APIs
  • Focus Areas: Cross-platform mobile app development, rapid prototyping, digital customer journey optimization

Unlocking Customer Insights for Kaufland

Client at a glance

1530Locations globally
40 yearsFounded in 1984
€34.2BRevenue in 2023

Redefining Retail Excellence with Data-Driven Insights

Operating over 1,500 stores and warehouses across eight countries, Kaufland is a leader in the FMCG sector, with an online marketplace in Germany complementing its expansive physical presence. By leveraging advanced analytics and predictive modeling, Kaufland has transformed its approach to customer engagement, ensuring it remains a trusted choice in the highly competitive retail market.

Challenge

Kaufland, a leading international retailer in the fast-moving consumer goods (FMCG) sector, sought to gain deeper insights into their customers’ preferences, habits, and sentiments to optimize satisfaction and deliver tailored products and services. Without a comprehensive understanding of their customer base, they risked falling short of expectations, leading to dissatisfaction and inefficient use of resources. To stay ahead in a highly competitive market, Kaufland needed a solution to unlock actionable customer insights and improve their strategic decision-making.

Our Approach

To address Kaufland’s challenges, we deployed advanced analytics and customer segmentation techniques, enabling a more granular understanding of their customer base and market dynamics.

Key actions included:

  • Customer Segmentation: Utilized methods such as K-means clustering, DBSCAN, Regression Analysis, ANOVA, and PCA to segment the customer base by attributes and preferences, revealing distinct behavioral patterns.
  • Predictive Modeling: Developed predictive models using XGBoost and Random Forests to forecast customer behavior, recommend personalized actions, and optimize marketing strategies.
  • Loyalty Programs: Designed tailored loyalty programs to enhance customer retention and engagement, driven by insights into specific customer segments.
  • KPI Tracking: Established robust systems for monitoring and analyzing key performance indicators, ensuring transparency and data-driven decision-making.

Impact Delivered

  • Enhanced Customer Understanding: Delivered actionable insights into customer segments and behaviors, enabling more targeted and effective marketing campaigns.
  • Improved Retention: Tailored loyalty programs significantly boosted customer engagement and retention rates.
  • Data-Driven Decisions: Built a foundation for strategic decision-making through transparent KPI tracking and performance evaluation.
  • Optimized Resources: Enabled more efficient allocation of resources by aligning products and services with customer needs.

Complete Digital Transformation for Mashreq

Client at a glance

13Countries of operation
Since 2000Listed on DFM
57 yearsEstablished in 1967

Digitizing the Future of Banking

Through advanced architecture, seamless collaboration, and rapid digitization, Mashreqbank is transforming customer experiences across all channels. By reducing reliance on legacy systems and introducing scalable solutions, we enabled Mashreq to maintain its leadership in the competitive financial sector while setting a new benchmark for digital innovation.

Challenge

Mashreqbank PSC, the UAE’s oldest privately-owned bank, launched an ambitious initiative to completely transform all its customer-facing channel applications. The scope included digitizing their Mobile Banking, Desktop Banking, Credit Cards Marketing, KYC, and Branch Service Tablet applications.

The initiative faced several challenges:

  • Time Constraints: The MVP phases for all applications were planned to roll out simultaneously within one year—a tight timeline for such a large-scale transformation.
  • Complex Collaboration: With over 40 team members spanning multiple vendors, in-house squads, and McKinsey Digital, seamless communication and alignment were essential to deliver the project on time.
  • Legacy Infrastructure: The existing middleware (ESB) exposed functionalities to all applications, creating bottlenecks and latency issues that could impact performance.
  • Performance and Scalability: The architecture needed to handle high traffic, ensure security, and support future growth while detaching from legacy dependencies.

Our Approach

To address these challenges, we focused on creating a unified backend infrastructure and delivering an MVP for the Branch Service Tablet application.

Key actions included:

  • Backend Transformation:
    • Developed a scalable, modern backend using Java Microservices with the Spring Framework and Spring Cloud, following Domain-Driven Design (DDD) principles.
    • Addressed performance issues with the legacy middleware by implementing the CQRS pattern and efficient caching at the backend layer.
    • Introduced two intermediary layers to streamline communication with the ESB, reducing bottlenecks and improving system performance.
  • Automated CI/CD Pipelines:
    • Implemented deployment pipelines for Continuous Integration (CI) and Continuous Delivery (CD), enabling autonomous deployment of microservices in staging and production environments.
  • Digitization of Branch Services:
    • Developed the MVP for the Branch Tablet Application, digitizing and automating over 50 service journeys in just three months, including:
      • Funds Transfers
      • Print Statements
      • Transaction Dispute Requests
      • Cheque Book Requests
      • Card Replacement
      • Account Closure (reduced from one week to minutes)

Impact Delivered

  • Scalable Backend Architecture: Delivered a unified backend for all frontend channels, reducing dependency on legacy infrastructure and enabling future expansion.
  • Enhanced Development Efficiency: CI/CD pipelines improved the development process, enabling faster, independent deployments.
  • Accelerated Service Delivery: Automated over 50 customer-facing service journeys, improving operational efficiency and customer satisfaction.
  • Successful MVP Launch: Deployed the MVP Branch Tablet Application at Dubai Mall, marking the first step in Mashreq’s digital transformation journey.

Expertise and Scope

  • Deliverables: Fully-featured MVP Branch Tablet Application
  • Technology Stack: Java 8, Spring Framework (Boot, Batch, Cloud, Redis), RabbitMQ, MSSQL, React Native, Azure DevOps
  • Team: 5 Backend Developers, 4 Frontend Developers

Digital Transformation for Coca Cola Istanbul

Client at a glance

since 2015BIST Sustainability Index
60 yearsEstablished in 1964
26 Plantsserving 10 countries

Empowering Coca-Cola Istanbul’s Digital-First Future

With 26 production plants across 10 countries, Coca-Cola Istanbul (CCI) produces and distributes beverages for 400 million consumers. In 2018, the company initiated a digital transformation to streamline operations and enhance its customer-focused capabilities. Our partnership with CCI enabled the successful delivery of foundational projects, positioning the company as a digital-first leader in the FMCG sector.

Challenge

Coca-Cola Istanbul (CCI), the sixth-largest bottler of Coca-Cola globally, embarked on an ambitious digital transformation journey to optimize processes, enhance customer experience, and streamline operations. With a sprawling legacy IT infrastructure and numerous vendor dependencies, the company established a new Digital Unit to spearhead these efforts.

CCI’s goals included delivering several large-scale internal projects such as Digital Customer Experience, Loyalty Management, and the high-priority NextGen CRM. However, the chosen eBest SFA solution, designed to automate sales processes, failed to meet their integration needs with existing ERP systems. Facing a tight deadline, CCI required a partner to co-lead the initiative, providing technical expertise, agile delivery, and operational alignment across all regions.

Our Approach

We partnered with CCI to co-lead their digital transformation and deliver critical projects under their Digital Unit. Our work focused on optimizing processes, accelerating delivery timelines, and enhancing visibility into program progress.

Key actions included:

  • Program Audit: Conducted a comprehensive evaluation of the program structure, goals, and progress, culminating in a detailed Management Improvements Report.
  • Team Restructuring: Introduced cross-functional squads and strengthened technical leadership, fostering greater collaboration and accountability.
  • Agile Practices: Improved requirements-gathering processes and implemented agile templates and procedures to standardize workflows.
  • Standardized Criteria: Established clear technical design standards and introduced Definition of Ready (DoR), Definition of Done (DoD), and acceptance criteria to align team deliverables.
  • Delivery Velocity: Implemented changes that quadrupled the velocity of delivery teams, enabling efficient monthly delivery cycles.

Impact Delivered

  • 4X Velocity Improvement: Accelerated delivery team performance, significantly boosting project timelines and efficiency.
  • Streamlined Delivery Cycles: Established monthly delivery cycles, enhancing progress visibility and improving management oversight.
  • Enhanced Program Goals: Improved team planning and commitment, aligning all efforts with the strategic objectives of the digital transformation initiative.

Enterprise Transformation with Advanced Software Solutions for BOSCH

Client at a Glance

$91BAnnual revenue
400,000Employees worldwide
60Countries of operation

Pioneering Digital Transformation for a Global Leader

By leveraging Wiser’s expertise, Bosch accelerated its digital transformation, fostering innovation across its key business units. This collaboration empowered Bosch to stay ahead of the competition, harness emerging technologies, and maintain its position as a global industrial leader.

Challenge

As a global leader in industrial engineering, Bosch faced the dual challenge of transforming into a digital-first organization to meet evolving consumer demands while staying competitive against industrial giants from the US and Asia. At the same time, Bosch sought to leverage its vast data assets to explore emerging AI/ML technologies. To maintain its leadership position, Bosch needed external expertise to complement its in-house engineering teams and accelerate innovation across multiple domains.

Our Approach

Since 2021, Wiser has partnered with Bosch Digital (formerly Bosch.IO), the IT subsidiary of the Bosch Group, to support its transformation journey. Collaborating closely with Bosch’s engineering teams, Wiser contributed talent and expertise across a range of cutting-edge projects, including:

  • Manufacturing at Scale: Developed digital tools using Java and Angular to optimize industrial manufacturing processes.
  • AI/ML Research: Conducted research and Proof-of-Concept (PoC) projects involving knowledge graphs to enhance data insights and decision-making.
  • Mobile Development: Built Android applications to support Bosch’s digital ecosystem.
  • Anti-Counterfeit Solutions: Delivered digital solutions to secure physical goods against counterfeit risks.
  • Cloud Application Development: Implemented an open-source cloud stack for scalable application development.

Our teams worked in a hybrid collaboration model, combining remote and onsite work at Bosch and Wiser offices. Depending on project needs, Wiser’s specialists traveled to Stuttgart or other Bosch locations for workshops, technical conferences, and strategy sessions.

Impact Delivered

  • Enhanced Manufacturing Efficiency: Improved manufacturing at scale with digital tools, driving operational excellence.
  • Innovation with AI/ML: Delivered PoC projects using advanced AI/ML techniques, positioning Bosch for future technological leadership.
  • Optimized Customer Experience: Digitized customer-facing applications, enriching user engagement and satisfaction.
  • Scalable Development Solutions: Provided Bosch with robust cloud-based tools to enable seamless application development.

Expertise and Scope

  • Tech Stack: Java, Python, PHP, DevOps tools, Angular
  • Focus Areas: Manufacturing optimization, AI/ML research, Android app development, digital anti-counterfeit solutions

MS Teams Voice API BOTs Integration for Technology Service LLC

Client at a glance

25 yearsOf experience
10 yearsIn business

Revolutionizing Customer Support with AI-Powered BOTs

Through innovative BOT development and seamless integration with Microsoft Teams, we empowered Technology Services to automate routine tasks, enhance responsiveness, and deliver exceptional customer experiences. This collaboration positions the client to lead in customer support excellence, leveraging cutting-edge tools to meet evolving business needs.

Challenge

Technology Services, a trusted Microsoft partner, sought to optimize their internal customer support processes. The aim was to:

  • Automate repetitive tasks to enhance efficiency and responsiveness.
  • Reduce agent handling time by streamlining customer identification and verification.
  • Improve customer experience with real-time insights and advanced automation tools

However, integrating Microsoft Teams’ real-time audio and video data streams with tools like LUIS (Language Understanding Intelligent Service) presented compatibility challenges. A solution was needed to overcome these limitations and create a seamless process for automating and enhancing customer interactions.

Our Approach

We developed and delivered two innovative BOT solutions, leveraging Microsoft Teams and cutting-edge technology to transform customer support workflows.

Key actions included:

  1. Interactive Voice Response (IVR) BOT:
    • Caller Identification: Enabled the BOT to intercept incoming calls, identify callers, and display their information to the customer service representative.
    • Call Redirection: Designed the BOT to redirect calls to the appropriate IT department, reducing agent handling time and improving efficiency.
    • Scalability: Future-proofed the BOT to work with attached phone numbers once Microsoft supports this functionality.
  2. Real-Time Call Assistance BOT:
    • Keyword Detection: Enabled the BOT to join Microsoft Teams calls, listen for predefined keywords, and display relevant information in real time.
    • Sentiment Analysis: Incorporated sentiment detection to flag negative customer interactions, notifying supervisors with options to join the call or chat with the representative.
    • Speech-to-Text Transcription: Transcribed conversations, collected participant details, and sent transcripts to attendees via email.
    • Face Analysis: Added the ability to analyze customer facial expressions during video calls, providing insights to enhance engagement and satisfaction.

Impact Delivered

  • Faster Identification: Reduced the time required for customer identification, streamlining the initial interaction.
  • Improved Responsiveness: Enabled customer service representatives to access relevant information in real time, enhancing efficiency.
  • Enhanced Customer Experience: Delivered tools that provide live insights and proactive support, creating a more engaging and satisfying user experience.

Expertise and Scope

  • Tech Stack: .NET Framework, C#, Azure, Azure Web Services, Azure Bot Framework, Microsoft Graph API, Microsoft Teams, Microsoft Skype SDK
  • Deliverables: IVR BOT, Teams Call Assistance BOT with advanced functionalities
  • Team: Cross-functional development and implementation teamWeb Sockets

Transparent Donations for Disaster Areas

Client at a glance

10+International NGOs and social enterprises
100,000+Blockchain transactions
20+Countries

Revolutionizing Aid Funding with Blockchain Transparency

Aidonic’s platform is transforming the way aid is delivered, enabling NGOs and social enterprises to rebuild trust and maximize their impact. By combining innovative blockchain technology with user-centered design, Wiser helped Aidonic create a platform that connects donors directly to beneficiaries, ensuring every contribution counts.

Challenge

Traditional aid funding often suffers from poor governance, lack of transparency, and limited accountability, eroding trust among donors and beneficiaries. Aidonic, an early-stage startup, sought to revolutionize this process by creating a blockchain-based platform that would:

  • Prohibit NGOs from accessing fiat money directly.
  • Ensure complete transparency and traceability of donations.
  • Facilitate collaboration between financial organizations to maximize resource efficiency and accountability.

Additionally, as a startup seeking to attract investors, Aidonic faced strict time constraints to develop a compelling product concept and design.

Our Approach

To help Aidonic achieve its vision, we provided consulting and development services focused on designing a user-centric blockchain platform to ensure transparency and trust in aid funding.

Key actions included:

  1. Concept Development: Collaborated with Aidonic to refine the product vision and define the design concept for a peer-to-peer donation ecosystem.
  2. UX Design:
    • Developed high-fidelity wireframes for a web-based platform.
    • Defined the roles of platform actors, including donors, NGOs, beneficiaries, and retailers.
    • Designed workflows for fund donation, transfer, and management processes, including contingencies for both successful and unsuccessful campaigns.
    • Created an interactive prototype to visualize user journeys and communication paths.
  3. UI Design:
    • Designed all visual components, including a comprehensive UI visual guideline.
    • Delivered desktop screens showcasing the platform’s functionality and user interface.

Solution Delivered

The Aidonic Platform is a blockchain-based communication channel that facilitates real-time tracking of funds, ensuring donors can monitor cash flow until aid reaches beneficiaries. Key features include:

  • Token-Based Ecosystem: Securely connects global donations directly to those in need via micro-transactions.
  • Transparency and Traceability: Tracks all transactions in real-time, enhancing trust and accountability.
  • Zero-Fee Micro-Transactions: Maximizes the value of donations by minimizing overhead costs.

Impact Achieved

  • Complete Transparency: Delivered a platform that ensures traceability of funds, building trust among donors, NGOs, and beneficiaries.
  • Operational Efficiency: Streamlined donation processes with zero-fee micro-transactions, reducing overhead and improving resource utilization.
  • Enhanced Accountability: Enabled direct interaction between donors and beneficiaries, fostering a more responsive and impactful aid process.

Expertise and Scope

  • Deliverables: UX/UI design, high-fidelity wireframes, interactive prototype, visual guideline, desktop screens.
  • Technology Stack: Sketch, InVision, Adobe Xd

Thrive Community. Making  Caregiving Less Stressful

Client at a glance

10,000+Active members globally
50+Countries in the community
Over 100Projects & initiatives

Transforming Caregiving Through Technology

By uniting seniors, caregivers, and healthcare professionals on a single platform, Thrive Community’s app fosters a supportive ecosystem for caregiving. Through user-centric design and innovative technology, Wiser helped Thrive Community reduce stress, improve communication, and deliver a seamless experience that supports caregivers and seniors worldwide.

Challenge

Thrive Community envisioned a platform to alleviate the stress of caregiving by centralizing communication, coordination, and updates for families, caregivers, and healthcare professionals. However, the client lacked the resources and technical expertise to transform their idea into a fully realized product. They needed an intuitive solution designed for seniors and caregivers, simplifying caregiving tasks while fostering engagement and connection.

Our Approach

We partnered with Thrive Community to design and deliver an app tailored to their vision of simplifying caregiving while ensuring ease of use for seniors.

Key actions included:

  1. User-Centric Design: Developed an intuitive app for seniors and caregivers with simple account setup and a “check-in mood” feature for easy emotional communication.
  2. Enhanced Coordination: Enabled users to add up to seven circle members, including family and healthcare professionals, to streamline care planning and communication.
  3. Engagement Features:
    • Integrated a photo-sharing news feed and a customizable news module to keep seniors informed and connected.
    • Added Amazon integration, allowing seniors to purchase suitable products directly from the app.
  4. HIPAA-Compliant Communication:
    • Integrated video calls and private chat features via VoIP, enabling virtual check-ups and secure communication.
    • Simplified calling with one-tap access to caregivers or family members.
  5. Cross-Platform Scalability: Developed Android and iOS applications using Flutter, reducing future maintenance costs while enhancing the onboarding journey.

Impact Delivered

  • Simplified Coordination: Centralized caregiving tasks, reducing the need for multiple apps and improving care plan efficiency.
  • Enhanced User Experience: Delivered intuitive applications for both Android and iOS, ensuring accessibility and engagement for seniors and caregivers.
  • Improved Call Stability: Transitioned to a more reliable VoIP provider, enabling seamless communication with push notifications even when offline.
  • Cost-Efficient Development: Leveraged Flutter to reduce maintenance costs while ensuring feature parity across platforms.

Expertise and Scope

  • Deliverables: iOS and Android applications, including news feed, mood check-ins, and video call functionalities.
  • Technology Stack: Swift, Dart, Kotlin, Flutter, Reactive programming, VoIP, WebSockets, Fastlane
  • Team: Multidisciplinary team of developers and UX/UI designers

Maximizing Productivity and Profitability for MachineMax

Client at a glance

90% +Accuracy in predicting machine needs
100,000+Machine hours tracked annually

Transforming Heavy Machinery Management with IoT and Predictive Analytics

MachineMax’s platform now sets a new standard for equipment management, maximizing machine utilization and profitability while reducing environmental impact. With a modernized codebase, enhanced user experience, and cutting-edge data visualization, MachineMax is positioned as a leader in leveraging IoT and ML to empower the construction and mining industries.

Challenge

MachineMax, a global leader in equipment management, aimed to enhance its MVP platform to meet evolving customer and investor expectations. The challenges included:

  • Codebase Modernization: Incrementally refactor legacy code while releasing new features to align with modern standards without disrupting functionality.
  • Feature Expansion: Extend the product’s capabilities with predictive analytics powered by Machine Learning (ML) to offer actionable insights.
  • User Experience (UX) Enhancements: Redesign the app’s user interface to improve engagement and accessibility.
  • Data Visualization: Represent predictive analytics and operational data clearly and intuitively on the front end.
  • User Engagement: Deliver weekly analytics email reports with detailed insights and key performance indicators.

Our Approach

We partnered with MachineMax to address their needs by modernizing their platform, enhancing UX, and leveraging advanced analytics for a seamless and engaging user experience.

Key actions included:

  1. Codebase Refactoring:
    • Stored new and refactored code in a dedicated Portal folder, isolating it from legacy code to ensure stability.
    • Introduced a new Design Component system based on Material UI, customized for multi-theme support.
  2. User Experience Redesign:
    • Developed multistep forms for intuitive navigation and grouped data presentation.
    • Centralized user actions under a main navigation bar, improving accessibility for tasks like filtering, searching, and downloading reports.
    • Enhanced dashboards with sticky headers, advanced scrolling options, and predefined filters for data aggregation.
  3. Advanced Data Visualization:
    • Used D3.js to deliver profound visualizations for ML predictions, enabling users to explore all data segments effectively.
    • Implemented general statistics using Chart.js, providing popular graph-based representations.
  4. Custom Email Templates:
    • Created visually rich, dynamic email templates with integrated data analytics graphs.
    • Used tools like MJML, Handlebars, and Quickcharts.io to ensure compatibility with popular email clients, including Outlook.

Impact Delivered

  • Enhanced User Engagement: Delivered a redesigned UI with advanced tools for improved user satisfaction and efficiency.
  • Customizable Reporting: Provided users with detailed weekly analytics, fostering actionable insights and better decision-making.
  • Improved Scalability: Enabled smooth integration of new features without disrupting legacy functionality.
  • Optimized Data Visualization: Empowered users to interpret complex data easily through intuitive visualizations.
  • Reliable Communication: Created robust email templates, ensuring seamless delivery and compatibility across platforms.

Expertise and Scope

  • Deliverables: Custom UI component system, predictive analytics visualization, dynamic email templates, and modernized codebase.
  • Technology Stack: React.js, Redux, Go, Python, Google Cloud Platform, SQL, D3.js, Chart.js, MJML, Handlebars