Category: Case Study

Bringing Innovation and Superior CX for Abu Dhabi Commercial Bank

by Agnes

Client at a glance

39 yearsFounded in 1985
#3Largest bank in UAE
1m +Private customers served

Accelerating Digital Transformation with Mobile-First Innovation

As part of its five-year strategic roadmap, ADCB is committed to delivering world-class customer experiences through comprehensive digitization initiatives. By leveraging our expertise in user experience design and emerging technologies, ADCB is now positioned to drive innovation and strengthen its leadership in the region’s financial sector.

Challenge

Abu Dhabi Commercial Bank (ADCB), one of the UAE’s leading financial institutions, embarked on an ambitious digital transformation journey to reshape its customer experience. The goal was to create a unified, paperless process for all individual private customer interactions, covering every phase of the journey—from onboarding and KYC to ongoing customer engagement. ADCB aimed to make every interaction digital, seamless, and compliant, while evaluating alternatives to their existing development tools to enable faster, cost-effective innovation.

Our Approach

To support ADCB’s vision, we developed a Proof of Concept (POC) using Flutter and Open Bank APIs. The POC demonstrated Flutter’s potential as a platform for rapid prototyping and cross-platform development, providing a rich, customer-focused experience. Key features of our solution included:

  • Mobile Applications: Fully functional iOS and Android apps with a focus on superior UI and CX.
  • Enhanced Customer Journeys: Designed flows for personal finance applications and upgrades to Excellency membership.
  • Technology Validation: Showcased Flutter’s advantages, including:
    • Near-native app performance.
    • Ease of creating complex UI animations.
    • A shared UI and business logic across platforms.
    • Reduced development time with ready-to-use widgets.

Our solution not only redefined customer interactions but also helped ADCB evaluate Flutter as a strategic platform for future mobile banking projects.

Impact Delivered

  • Superior User Experience: Delivered mobile apps with a fresh, intuitive design that enhanced customer satisfaction.
  • Accelerated Prototyping: Enabled faster time-to-market with streamlined development workflows.
  • Cost Efficiency: Demonstrated significant cost savings through reusable code and a unified development approach.
  • Future-Ready Technology: Provided ADCB with a scalable solution and insights to inform their mobile banking strategy.

Expertise and Scope

  • Tech Stack: Flutter, Open Bank APIs
  • Focus Areas: Cross-platform mobile app development, rapid prototyping, digital customer journey optimization

NLP for Superior User Interaction

by Agnes

Client at a glance

$130M+Raised in venture capital
3,000+Customers globally
$10B+Managed outcomes

Advancing User Experience with AI-Powered Insights

Quantive (formerly Gtmhub) is a leading provider of strategy execution software and services, built on the Objectives and Key Results (OKRs) methodology. Their platform helps organizations achieve alignment, enhance visibility, and foster a results-driven culture. Quantive’s platform now offers an enhanced user experience powered by real-time semantic suggestions and predictive analytics. By combining cutting-edge NLP technologies with scalable infrastructure, we empowered Quantive to deliver smarter, faster, and more intuitive interactions that drive customer success.

Challenge

As digitalization drives innovation at unprecedented speeds, Quantive faced the challenge of optimizing its product to offer personalized and seamless user experiences. Specifically, they sought to:

  • Deliver customized recommendations for OKR creation and management, alleviating the complexity of self-service workflows.
  • Streamline navigation to Insights, ensuring users could quickly access the most relevant information.
  • Boost customer satisfaction by automating form fill-ins and improving usability.

Our Approach

To address these needs, we collaborated with Quantive to deliver a data-driven solution that leverages advanced machine learning and natural language processing (NLP) technologies.

Key actions included:

  1. Data Infrastructure:
    • Developed a PostgreSQL database connected to an automated pipeline in Azure Cloud.
    • Integrated Azure Data Lake and Data Factory for sourcing data from MongoDB, later orchestrated through Azure Synapse for scalability.
  2. NLP Integration:
    • Built an LSTM-based neural network using TensorFlow for automatic form fill-ins.
    • Deployed a pre-trained Transformer model to generate real-time semantic recommendations for Insights, integrated via gRPC microservices fetching data from a Kafka stream.
  3. Operationalization of ML Pipelines:
    • Automated data science workflows using MLflow, Jenkins, and SonarQube for model training, testing, and deployment.
    • Set up Grafana dashboards to monitor real-time service accuracy and performance, ensuring ongoing reliability.

Impact Delivered

  • Precision in Automation: Achieved over 95% accuracy in automatic entity recognition and form completion.
  • Enhanced Engagement: Significantly boosted customer engagement by providing timely, relevant recommendations.
  • Increased Usability: Improved adoption of OKRs and Insights features by streamlining workflows and enhancing user satisfaction.
  • Performance Excellence: Delivered a model service with a mean response time of 150 milliseconds per request, seamlessly handling thousands of customer interactions daily.

Expertise and Scope

  • Deliverables: NLP-based recommendation system, automated data pipelines, monitoring dashboards
  • Technology Stack: Python, TensorFlow, Keras, MLflow, Docker, Jenkins, SonarQube, Azure Data Lake, Azure Data Factory, Azure Synapse, PostgreSQL

Preparing a Tech Platform to Scale Goodlord Operations

by Agnes

Client at a Glance

£2B transactionsprocessed annually
65K+ tenants and landlordsusing the platform
50%+YoY growth in platform usage

Empowering Goodlord to Scale with Confidence

Goodlord is a UK-based software service provider offering innovative solutions for landlords, agents, and tenants. The company specializes in simplifying and digitizing the rental process, including:

  • Preparation and maintenance of rental documentation, such as electronic forms and contracts.
  • Facilitating utility services like gas, electricity, and water connections.
  • Streamlining workflows with electronic signatures, invoices, and automated notifications for contract extensions and terminations.

Goodlord’s platform supports seamless online payments and provides a fully digital experience for all parties involved in the rental process.

Through a modernized architecture, enhanced processes, and seamless integration of remote teams, Goodlord is now equipped to handle rapid growth and deliver exceptional service experiences. By enabling scalability and adaptability, we helped Goodlord strengthen its leadership in the property management software market.

Challenges

Goodlord faced a critical need to modernize its web-based platform by:

  • Migrating legacy functional PHP code to a more scalable and maintainable architecture using Symfony.
  • Implementing new features, improving performance, and integrating tests to ensure quality.
  • Collaborating with external remote engineers for the first time—an ambitious step for a company with an established onsite-only work culture in London.

Goodlord sought experienced software developers who could not only integrate into their in-house processes but also propose innovative solutions to address support issues and optimize the platform. This was a high-stakes endeavor, requiring seamless collaboration and effective communication between distributed teams.

Our Approach

To help Goodlord achieve its goals, we began with an in-depth analysis of the platform’s existing architecture. By engaging with onsite engineers, support teams, and product managers, we gained a comprehensive understanding of the business objectives and technical challenges.

Key actions included:

  • Modernizing the Architecture: Migrated legacy functional PHP code to object-oriented programming (OOP) modules using Symfony, enabling greater scalability, maintainability, and faster implementation of new features.
  • Optimizing the Database: Reorganized the MySQL database structure to enhance performance and efficiency.
  • Improving the User Interface: Transitioned the platform’s web interface to React components, delivering a faster and more intuitive user experience.
  • Enhancing Quality Assurance: Integrated comprehensive unit and end-to-end tests to simulate various loads, prevent defects, and ensure stability.
  • Data Integration Support: Developed ETL processes using SSIS to seamlessly import end-customer data from various systems into Goodlord’s platform.

Impact Delivered

  • Scalable Architecture: Introduced a Symfony- and Scala-based architecture that supports future platform growth.
  • Improved Database Performance: Optimized the MySQL database for enhanced reliability and speed.
  • Elevated User Experience: Delivered a modern web interface with React components, improving performance and engagement.
  • Robust Quality Assurance: Achieved comprehensive test coverage, ensuring defect prevention and stability.
  • Successful Remote Integration: Enabled effective collaboration with external remote engineers, establishing a new operational model for Goodlord.

Expertise and Scope

  • Technology Stack: Symfony, Scala, React, MySQL, Concourse, Travis, AWS
  • Focus Areas: Software migration, multi-tech collaboration, performance optimization, data integration

Unlocking Customer Insights for Kaufland

by Agnes

Client at a glance

1530Locations globally
40 yearsFounded in 1984
€34.2BRevenue in 2023

Redefining Retail Excellence with Data-Driven Insights

Operating over 1,500 stores and warehouses across eight countries, Kaufland is a leader in the FMCG sector, with an online marketplace in Germany complementing its expansive physical presence. By leveraging advanced analytics and predictive modeling, Kaufland has transformed its approach to customer engagement, ensuring it remains a trusted choice in the highly competitive retail market.

Challenge

Kaufland, a leading international retailer in the fast-moving consumer goods (FMCG) sector, sought to gain deeper insights into their customers’ preferences, habits, and sentiments to optimize satisfaction and deliver tailored products and services. Without a comprehensive understanding of their customer base, they risked falling short of expectations, leading to dissatisfaction and inefficient use of resources. To stay ahead in a highly competitive market, Kaufland needed a solution to unlock actionable customer insights and improve their strategic decision-making.

Our Approach

To address Kaufland’s challenges, we deployed advanced analytics and customer segmentation techniques, enabling a more granular understanding of their customer base and market dynamics.

Key actions included:

  • Customer Segmentation: Utilized methods such as K-means clustering, DBSCAN, Regression Analysis, ANOVA, and PCA to segment the customer base by attributes and preferences, revealing distinct behavioral patterns.
  • Predictive Modeling: Developed predictive models using XGBoost and Random Forests to forecast customer behavior, recommend personalized actions, and optimize marketing strategies.
  • Loyalty Programs: Designed tailored loyalty programs to enhance customer retention and engagement, driven by insights into specific customer segments.
  • KPI Tracking: Established robust systems for monitoring and analyzing key performance indicators, ensuring transparency and data-driven decision-making.

Impact Delivered

  • Enhanced Customer Understanding: Delivered actionable insights into customer segments and behaviors, enabling more targeted and effective marketing campaigns.
  • Improved Retention: Tailored loyalty programs significantly boosted customer engagement and retention rates.
  • Data-Driven Decisions: Built a foundation for strategic decision-making through transparent KPI tracking and performance evaluation.
  • Optimized Resources: Enabled more efficient allocation of resources by aligning products and services with customer needs.

Complete Digital Transformation for Mashreq

by Sasho

Client at a glance

13Countries of operation
Since 2000Listed on DFM
57 yearsEstablished in 1967

Digitizing the Future of Banking

Through advanced architecture, seamless collaboration, and rapid digitization, Mashreqbank is transforming customer experiences across all channels. By reducing reliance on legacy systems and introducing scalable solutions, we enabled Mashreq to maintain its leadership in the competitive financial sector while setting a new benchmark for digital innovation.

Challenge

Mashreqbank PSC, the UAE’s oldest privately-owned bank, launched an ambitious initiative to completely transform all its customer-facing channel applications. The scope included digitizing their Mobile Banking, Desktop Banking, Credit Cards Marketing, KYC, and Branch Service Tablet applications.

The initiative faced several challenges:

  • Time Constraints: The MVP phases for all applications were planned to roll out simultaneously within one year—a tight timeline for such a large-scale transformation.
  • Complex Collaboration: With over 40 team members spanning multiple vendors, in-house squads, and McKinsey Digital, seamless communication and alignment were essential to deliver the project on time.
  • Legacy Infrastructure: The existing middleware (ESB) exposed functionalities to all applications, creating bottlenecks and latency issues that could impact performance.
  • Performance and Scalability: The architecture needed to handle high traffic, ensure security, and support future growth while detaching from legacy dependencies.

Our Approach

To address these challenges, we focused on creating a unified backend infrastructure and delivering an MVP for the Branch Service Tablet application.

Key actions included:

  • Backend Transformation:
    • Developed a scalable, modern backend using Java Microservices with the Spring Framework and Spring Cloud, following Domain-Driven Design (DDD) principles.
    • Addressed performance issues with the legacy middleware by implementing the CQRS pattern and efficient caching at the backend layer.
    • Introduced two intermediary layers to streamline communication with the ESB, reducing bottlenecks and improving system performance.
  • Automated CI/CD Pipelines:
    • Implemented deployment pipelines for Continuous Integration (CI) and Continuous Delivery (CD), enabling autonomous deployment of microservices in staging and production environments.
  • Digitization of Branch Services:
    • Developed the MVP for the Branch Tablet Application, digitizing and automating over 50 service journeys in just three months, including:
      • Funds Transfers
      • Print Statements
      • Transaction Dispute Requests
      • Cheque Book Requests
      • Card Replacement
      • Account Closure (reduced from one week to minutes)

Impact Delivered

  • Scalable Backend Architecture: Delivered a unified backend for all frontend channels, reducing dependency on legacy infrastructure and enabling future expansion.
  • Enhanced Development Efficiency: CI/CD pipelines improved the development process, enabling faster, independent deployments.
  • Accelerated Service Delivery: Automated over 50 customer-facing service journeys, improving operational efficiency and customer satisfaction.
  • Successful MVP Launch: Deployed the MVP Branch Tablet Application at Dubai Mall, marking the first step in Mashreq’s digital transformation journey.

Expertise and Scope

  • Deliverables: Fully-featured MVP Branch Tablet Application
  • Technology Stack: Java 8, Spring Framework (Boot, Batch, Cloud, Redis), RabbitMQ, MSSQL, React Native, Azure DevOps
  • Team: 5 Backend Developers, 4 Frontend Developers

Digital Transformation for Coca Cola Istanbul

by Agnes

Client at a glance

since 2015BIST Sustainability Index
60 yearsEstablished in 1964
26 Plantsserving 10 countries

Empowering Coca-Cola Istanbul’s Digital-First Future

With 26 production plants across 10 countries, Coca-Cola Istanbul (CCI) produces and distributes beverages for 400 million consumers. In 2018, the company initiated a digital transformation to streamline operations and enhance its customer-focused capabilities. Our partnership with CCI enabled the successful delivery of foundational projects, positioning the company as a digital-first leader in the FMCG sector.

Challenge

Coca-Cola Istanbul (CCI), the sixth-largest bottler of Coca-Cola globally, embarked on an ambitious digital transformation journey to optimize processes, enhance customer experience, and streamline operations. With a sprawling legacy IT infrastructure and numerous vendor dependencies, the company established a new Digital Unit to spearhead these efforts.

CCI’s goals included delivering several large-scale internal projects such as Digital Customer Experience, Loyalty Management, and the high-priority NextGen CRM. However, the chosen eBest SFA solution, designed to automate sales processes, failed to meet their integration needs with existing ERP systems. Facing a tight deadline, CCI required a partner to co-lead the initiative, providing technical expertise, agile delivery, and operational alignment across all regions.

Our Approach

We partnered with CCI to co-lead their digital transformation and deliver critical projects under their Digital Unit. Our work focused on optimizing processes, accelerating delivery timelines, and enhancing visibility into program progress.

Key actions included:

  • Program Audit: Conducted a comprehensive evaluation of the program structure, goals, and progress, culminating in a detailed Management Improvements Report.
  • Team Restructuring: Introduced cross-functional squads and strengthened technical leadership, fostering greater collaboration and accountability.
  • Agile Practices: Improved requirements-gathering processes and implemented agile templates and procedures to standardize workflows.
  • Standardized Criteria: Established clear technical design standards and introduced Definition of Ready (DoR), Definition of Done (DoD), and acceptance criteria to align team deliverables.
  • Delivery Velocity: Implemented changes that quadrupled the velocity of delivery teams, enabling efficient monthly delivery cycles.

Impact Delivered

  • 4X Velocity Improvement: Accelerated delivery team performance, significantly boosting project timelines and efficiency.
  • Streamlined Delivery Cycles: Established monthly delivery cycles, enhancing progress visibility and improving management oversight.
  • Enhanced Program Goals: Improved team planning and commitment, aligning all efforts with the strategic objectives of the digital transformation initiative.

Coding for a Safer World

by Sasho

Client at a glance

32Member States
3.8MActive personnel globally
75 yearsEstablished in 1949


A Legacy of Global Security

For Wiser, participating in NATO AGS was more than a technical challenge—it was an opportunity to contribute to a mission that strengthens global security. As one of the youngest NATO member countries, this project was a milestone, not just in technical achievement but also in the emotional satisfaction of helping build a safer world for future generations.

Responding to Modern Threats with Advanced Surveillance

The NATO AGS program, with a $1.7 billion budget, represents one of NATO’s largest and most comprehensive surveillance initiatives. Built around five Northrop Grumman RQ-4D aircraft and an integrated Ground segment, AGS provides the Alliance with unrestricted access to persistent surveillance data in near-real-time. This seamless system strengthens NATO’s ability to respond to global challenges with precision and agility.

Our Role in a Multinational Effort

Wiser was one of two Bulgarian companies selected to contribute to NATO AGS, collaborating with prime contractor Northrop Grumman and major subcontractors, including Leonardo. By navigating the unique challenges of NATO standards and stringent security protocols, Wiser delivered solutions that met the program’s high demands and contributed to a safer world.

“Wiser proved to be a trustworthy partner, which we recommend for other projects as well. Their team is highly professional, diligent, and great to work with.“

Franco Berretti, Program Manager, NATO Programmes at Leonardo

Challenge

In a world increasingly characterized by security challenges—including crises in Europe, the Middle East, and North Africa, as well as global natural disasters—NATO faced the need for timely and coherent intelligence. The Alliance Ground Surveillance (AGS) program, one of NATO’s most ambitious initiatives, aimed to deliver unrestricted, near-real-time access to wide-area terrestrial and maritime surveillance data. This required a robust software infrastructure capable of processing and managing massive amounts of data while adhering to NATO’s stringent standards.

Our Approach

As part of the NATO AGS initiative, Wiser developed mission-critical software to support the Ground segment at the Main Operating Base in Sigonella, Italy. Our work focused on enabling seamless integration between airborne radar systems and ground stations, ensuring the secure and efficient handling of motion and imagery data streams.

Key contributions included:

  • Data Stream Processing: Developed a software module capable of processing multiple simultaneous data streams received by the Front End Processor from external sources such as aircraft and ground radars.
  • Metadata Extraction: Designed functionality to extract metadata and telemetry information from synchronous feeds, converting it into engineering data structures for storage, management, or visualization.
  • Standards Compliance: Delivered solutions adhering to NATO standards (STANAG 7023 & STANAG 4609), ensuring interoperability and alignment with Alliance requirements.
  • Visualization Tools: Created tools to support real-time visualization of up to 12 simultaneous video streams and geoTIFF decoding, enhancing situational awareness.

Impact Delivered

  • Enhanced Situational Awareness: Improved in-theatre intelligence capabilities, enabling effective decision-making in complex environments.
  • Real-Time Data Processing: Delivered uninterrupted handling of mission-critical information, supporting NATO’s response to diverse challenges, including military conflicts, humanitarian crises, and disaster recovery.
  • Scalable Architecture: Provided a robust software infrastructure capable of managing massive data loads under stringent security requirements.

Expertise and Scope

  • Deliverables: Software decoders, video visualization tools, and geoTIFF decoding
  • Technology Stack: Java, C, C++, C#, NATO STANAG 7023 & STANAG 4609

Enterprise Transformation with Advanced Software Solutions for BOSCH

by Agnes

Client at a Glance

$91BAnnual revenue
400,000Employees worldwide
60Countries of operation

Pioneering Digital Transformation for a Global Leader

By leveraging Wiser’s expertise, Bosch accelerated its digital transformation, fostering innovation across its key business units. This collaboration empowered Bosch to stay ahead of the competition, harness emerging technologies, and maintain its position as a global industrial leader.

Challenge

As a global leader in industrial engineering, Bosch faced the dual challenge of transforming into a digital-first organization to meet evolving consumer demands while staying competitive against industrial giants from the US and Asia. At the same time, Bosch sought to leverage its vast data assets to explore emerging AI/ML technologies. To maintain its leadership position, Bosch needed external expertise to complement its in-house engineering teams and accelerate innovation across multiple domains.

Our Approach

Since 2021, Wiser has partnered with Bosch Digital (formerly Bosch.IO), the IT subsidiary of the Bosch Group, to support its transformation journey. Collaborating closely with Bosch’s engineering teams, Wiser contributed talent and expertise across a range of cutting-edge projects, including:

  • Manufacturing at Scale: Developed digital tools using Java and Angular to optimize industrial manufacturing processes.
  • AI/ML Research: Conducted research and Proof-of-Concept (PoC) projects involving knowledge graphs to enhance data insights and decision-making.
  • Mobile Development: Built Android applications to support Bosch’s digital ecosystem.
  • Anti-Counterfeit Solutions: Delivered digital solutions to secure physical goods against counterfeit risks.
  • Cloud Application Development: Implemented an open-source cloud stack for scalable application development.

Our teams worked in a hybrid collaboration model, combining remote and onsite work at Bosch and Wiser offices. Depending on project needs, Wiser’s specialists traveled to Stuttgart or other Bosch locations for workshops, technical conferences, and strategy sessions.

Impact Delivered

  • Enhanced Manufacturing Efficiency: Improved manufacturing at scale with digital tools, driving operational excellence.
  • Innovation with AI/ML: Delivered PoC projects using advanced AI/ML techniques, positioning Bosch for future technological leadership.
  • Optimized Customer Experience: Digitized customer-facing applications, enriching user engagement and satisfaction.
  • Scalable Development Solutions: Provided Bosch with robust cloud-based tools to enable seamless application development.

Expertise and Scope

  • Tech Stack: Java, Python, PHP, DevOps tools, Angular
  • Focus Areas: Manufacturing optimization, AI/ML research, Android app development, digital anti-counterfeit solutions

Mobile Corporate E-Banking App for First Abu Dhabi Bank

by Sasho

Client at a glance

#1 bank In the UAE
The Most SecureIn the Middle East
USD 3.4 billionNet profit for 2021

Reimagining Corporate Banking for the UAE’s Largest Institution

With the launch of a next-generation mobile banking app, FAB has reinforced its position as a leader in corporate banking innovation. The partnership with Wiser enabled FAB to expand its digital capabilities, delivering a world-class user experience and setting a new standard for omnichannel banking in the region.

Challenge

First Abu Dhabi Bank (FAB), renowned for its innovation and security, sought to enhance its mobile presence for corporate customers. While FAB already had a robust web banking platform, its existing mobile app lacked the comprehensive functionality and modern design required to meet the needs of SMEs and decision-makers.

The challenges included:

  • Limited Mobile Functionality: The app offered only a few core banking features, leaving a gap in functionality compared to the web version.
  • Outdated Design: The mobile interface needed a significant overhaul to deliver a modern, user-centric experience.
  • Fragmented Customer Journey: Interruptions in the user journey made the banking process feel lengthy and frustrating, diminishing the customer experience.

FAB’s goal was to provide a seamless, omnichannel experience that empowered corporate users to manage global transactions anytime, anywhere.

Our Approach

To address FAB’s needs, we partnered with the FAB Innovation Lab to design and deliver a fully-featured, next-generation mobile banking app for corporate customers.

Key actions included:

  • Modernized Design: Revamped the app’s user interface (UI) to create a visually appealing, intuitive, and engaging experience tailored to corporate users.
  • Enhanced Architecture: Leveraged Clean Architecture and SOLID Principles to ensure the app’s robustness, scalability, and maintainability.
  • Expanded Functionality: Integrated core banking features, including global cash position overviews, beneficiary approvals, and payment management, ensuring feature parity with the web platform.
  • Streamlined Development: Applied meticulous planning and documentation to align product development and release cycles with FAB’s strategic goals.

Impact Delivered

  • Enhanced User Experience: Delivered a modernized and immersive UI, meeting and exceeding user expectations.
  • Omnichannel Banking: Enabled a seamless experience across web and mobile, empowering users to manage global transactions effortlessly.
  • Scalable Application: Developed a robust and maintainable mobile app architecture, ensuring long-term scalability and reliability.
  • Accelerated Development Cycles: Streamlined product development and release processes, supporting FAB’s ongoing digital transformation goals.

Expertise and Scope

  • Deliverables: Fully-featured mobile banking app for Android and iOS
  • Tech Stack: Flutter
  • Team: 7 Flutter Developers, 1 Project Manager

IoT-Connected App for Dams Monitoring

by Agnes

Client at a glance

#1in green recovery and tech development in Bulgaria
since 2012Pioneer in IoT solutions in the region

Revolutionizing Infrastructure Monitoring with IoT Solutions

By delivering a robust and scalable IoT platform, Wiser empowered Sentra Systems to transform dam monitoring for their enterprise customer. The solution not only enhanced real-time situational awareness but also ensured infrastructure safety, supporting proactive decision-making and contributing to sustainable resource management.

Challenge

Sentra Systems, a leader in IoT solutions, aimed to develop a state-of-the-art monitoring system to replace a legacy platform used for dam and reservoir oversight. Their enterprise customer required a scalable, user-friendly solution capable of 24/7 on-site monitoring and seamless data analysis to address critical risks like flooding and drought. Additionally, the new system had to support future use cases, such as municipal water supply and smart city applications.

Our Approach

Partnering with Sentra Systems, we developed a robust IoT-connected application tailored to their customer’s needs.

Key actions included:

  1. Discovery Phase:
    • Defined the project scope and business needs, ensuring a clear understanding of challenges and unique requirements.
    • Created an all-in-one repository of requirements and success criteria to guide development.
    • Selected the optimal technologies and designed the system architecture for scalability and long-term viability.
  2. Feature Development:
    • Introduced a modern user interface with live data feeds, photo capturing capabilities, and 3D visualization for over 100 sites with 2,000+ sensors.
    • Developed customizable dashboards for sensor data, offering users flexibility in monitoring and reporting.
    • Designed live alert systems for extreme events, such as high water levels and risks of overflow or drought.
  3. Collaborative Execution:
    • Worked closely with Sentra’s engineering team, incorporating feedback through mini-demos after each development phase.
    • Connected the front-end and back-end in December 2020, enabling seamless data flow and real-time monitoring.

Impact Delivered

  • Scalable Monitoring System: Monitors 100+ sites with over 2,000 sensors, analyzing 28,000+ data points per minute.
  • Enhanced User Experience: Delivered a mobile-friendly, user-centric interface tailored for infrastructure technicians on the go.
  • Improved Risk Management: Enabled live alerts for extreme events, helping authorities anticipate and respond to floods, droughts, and other risks.
  • Future-Ready Solution: Designed with potential applications for parking lot monitoring and municipal water supply management.

Expertise and Scope

  • Deliverables: IoT-connected app with real-time monitoring, customizable dashboards, and 3D visualization
  • Technology Stack: Vue.js, Python (Django), HTML (Jinja), jQuery, CSS3 (Bootstrap, Bootstrap Vue), Highcharts.js, Docker, Jenkins, Git (GitLab, Git Flow), Linux, MQTT, MySQL, Mosquito, Web Sockets