Driving
Success Through
Technology

Technology Innovation 
Domain Expertise 
Engineering Excellence

25 years providing exceptional software services to

Screenshot 2024-05-29 at 18.39.24

Redefining Excellence in Software Delivery

We design, build, and operate advanced mission-critical software solutions for the world’s leading organizations. Our services empower visionary enterprises to drive positive change through technology.

Application Engineering | Cloud Development & Operations | Artificial Intelligence | Data Streaming & Analysis | Software Systems Integration

Primary Industries Served

Mobility
& Automotive

We specialize in vehicle software systems’ design, development, testing, and in-car architecture and app integrations for the most premium European car manufacturer brands, ensuring cutting-edge mobility solutions.

Telecom
& Media

With 25 years of profound telecom expertise, we provide video and data streaming services and system integration of leading OSS and BSS solutions to global telecom and media forerunners.

High-Tech
& Software

We deliver intelligent software solutions, IT services, and industry-specific consultancy to numerous world technology leaders, fostering innovation and growth.

Aerospace & Defense​

Wiser is a certified software vendor for the defense industry with vast experience in large-scale, mission-critical projects for the EU, in collaboration with Europe’s industry leaders.

Finance
& Banking

Our bespoke fintech software solutions optimize processes and enhance customer experiences for leading financial institutions across Europe and the Middle East.

Retail
& Ecommerce

We enhance the shopping experience and boost online retailer’s revenues through AI and machine learning, product recommendations, advanced search, and generative AI-based custom product presentations.

Wiser Together

Showcase Projects

End-to-End Development

We deliver comprehensive IT solutions encompassing the entire software development lifecycle, from business analysis to technical support and maintenance.

Certified Delivery Excellence

Wiser provides exceptional IT services from multiple delivery centers in Bulgaria, Serbia, and Greece, backed by a team of over 500 top-tier software engineers and computer scientists. We employ ISO 9001/20001/27001, NATO AQAP 2110/2210, TISAX, and SOC2 certified processes to ensure the highest standards of quality and security.

Headquartered in Sofia, Bulgaria, and listed on the BSE, Wiser Technology also operates consulting offices in New York City, Stockholm and Oslo.

Why Wiser

Engineering Excellence

Our greatest strength is our technology and consulting team. With over 500 outstanding software engineers, scientists, and consultants, we bring a wide range of competencies to tackle any technological challenge with unparalleled quality and precision.

25 Years of Experience

At Wiser, we build custom enterprise software that drives digital transformation and innovation. With over 25 years of experience, we deliver comprehensive software solutions that empower our partners to achieve sustainable competitive advantage.

A Listed Company

Established in 1998, Wiser Technology (BSE:BNR), formerly Bianor, is listed on the Bulgarian Stock Exchange and a part of the BGBX40 index. Recognized for our transparency, reliability and excellence by both customers and investors, Wiser is one of CEE’s leading IT consulting companies.

Why Wiser

Unmatched Domain Expertise

Our proficiency spans data streaming, machine learning, artificial intelligence, cloud transition, and digital transformation, serving leading companies in technology, telecommunications, automotive, and more.

Reliable Long-Term Partner

We are devoted to developing long-term relationships with our clients, partners, and employees founded on trust and mutual success. Our commitment to excellence has earned us the loyalty of clients, ranging from scaleups to some of the world’s most recognized brands.

Certificated Processes

We adhere to the highest quality and security standards, utilizing ISO 9001 and NATO AQAP 2110/2210 certified processes. Additionally, we hold national, EU, and NATO classified information clearances.

Let's embark
on your next tech journey together

Sofia HQ


Synergy Tower, floor 15,
 111 Tsarigradsko shose blvd., 1784 Sofia, Bulgaria +359-889-255-075 info@wisertech.com

NYC


626 RXR Plaza #1793, Uniondale, NY 11553, USA + 1 516 833-3300 info@wisertech.com

Helsinki


Mikonkatu 9 00100 Helsinki, Finland +358 406-267-032

Stockholm


Epicenter Stockholm, Malmskillnadsgatan 44A, 11157 Stockholm, Sweden +46 850-780-501

Oslo


Edvard Storms gate 2 0166 Oslo, Norway +47 214-00-188

Plovdiv

6, Beethoven str., 
4000 Plovdiv, Bulgaria

Nis

8, General Milojka Lesjanina, str., 18000 Nis, Serbia

Copyright (c) 1998-2024 · All rights reserved

Let's embark
on your next tech journey together

Headquarters

Synergy Tower, floor 15, 111 Tsarigradsko shose blvd., 1784 Sofia, Bulgaria +359-889-255-075 info@wisertech.com

Plovdiv

6, Beethoven str., 4000 Plovdiv, Bulgaria

Nis

8, General Milojka Lesjanina, str., 18000 Nis, Serbia

NYC


626 RXR Plaza #1793, Uniondale, NY 11553, USA + 1 516 833-3300 info@wisertech.com

Helsinki

Mikonkatu 9
00100 Helsinki, Finland
+358 406-267-032

Stockholm

Epicenter Stockholm, Malmskillnadsgatan 44A, 11157 Stockholm, Sweden +46 850-780-501

Oslo


Edvard Storms gate 2 0166 Oslo, Norway +47 214-00-188
Copyright (c) 1998-2024 · All rights reserved

Clients logos

Cookie policy

Bianor Services EOOD is committed to protecting the privacy rights of data subjects. Our website at www.bianor.com uses cookies. On this page you will learn more about cookies and how we use them. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

What are cookies?

Website cookies are tiny data files that websites place and store on the computers and mobile devices of users who visit those sites. These files contain information about the user’s actions on the website. They are most often used to recognize return users and remember information about them, such as their browsing activity, information they enter into text fields – including names, email addresses, and credit card numbers – and login information.

How do we use cookies?

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies. The cookies used on the website include those which are strictly necessary cookies for access and navigation, cookies that track usage (performance cookies), remember your choices (functionality cookies), and cookies that provide you with targeted content or advertising. We may use the information we obtain from your use of our cookies for the following purposes: 1. to recognise your computer when you visit the website 2. to track you as you navigate the website 3. to improve the website’s usability 4. to analyse the use of the website 5. in the administration of the website 6. to personalise the website for you, including targeting advertisements which may be of particular interest to you.

How we process the data gathered

Bianor Services EOOD and third-party providers we partner with (e.g., our advertising and analytics partners) use cookies and other tracking tools to identify users across different services and devices and ensure better user experience. Please see the list of them below. The services outlined below help us to monitor and analyze both web traffic and user behavior.

  • Google Analytics (Google LLС.) Google Analytics is a web analysis service provided by Google Inc. The service is subject to Google’s privacy policy. Google’s Privacy Policy
  • Google Tag Manager (Google LLС.) Google Tag Manager is a web service designed to optimize the Google Analytics management process. Google’s Privacy Policy
  • Facebook Ads conversion tracking (Facebook, Inc.) Facebook Ads conversion tracking is an analytics service that binds data gathered from the Facebook advertising network with actions performed on Bianor websites. Facebook’s Privacy Policy
  • Hotjar (Hotjar Ltd.) is a web analysis service that records user behavior without collecting private user data. Hotjar’s Privacy Policy
  • Google AdWords Tools (Google AdWords Conversion Tracking/ Dynamic Remarketing / User List / DoubleClick) (Google LLС) Google AdWords conversion tracking and other Google Ads services are analytic instruments, connect data from the Google AdWords advertising network with actions taken on Bianor websites. Google’s Privacy Policy
  • Facebook Audience Network (Facebook, Inc.) Facebook Audience Network is an advertising service that helps to monitor and evaluate the efficiency of advertising campaigns launched via Facebook. Facebook’s Privacy Policy
  • Bing Ads (Microsoft Corporation). Bing Ads is an advertising for launching and managing advertising campaigns across Bing search and Bing’s partner network. Microsoft Corporation’s Privacy Policy
  • Google AdWords (Google LLC) DoubleClick (Google Inc.) / DoubleClick Bid Manager / Google DoubleClick Google AdWords and Double Click are advertising services that enable efficient interaction with potential customers by suggesting relevant advertisements across Google Search, as well as Google’s partner networks. Google’s Privacy Policy
  • LinkedIn Marketing Solutions / LinkedIn Ads (LinkedIn Corporation) LinkedIn Ads allows for tracking the efficiency of advertising campaigns launched via LinkedIn. LinkedIn’s Privacy Policy

How to control cookies

The “Help” section on the menu bar of most internet browsers will tell you how to prevent your browser from accepting new cookies, how to make the browser notify you when you receive a new cookie and how to disable cookies altogether. Please note that certain features of the Website may no longer be available to you if you disable cookies. You also can manage your cookies preferences using the following links for some of the most popular internet browsers: Google Chrome Microsoft Edge Mozilla Firefox Microsoft Internet Explorer Opera Apple Safari

Update and contact

If you have any questions in relation to this Cookie Policy you may contact us at: info@bianor.com Date of last revision: June 28, 2019

Wiser privacy notice to clients

Bianor Services Ltd. is a provider of software solutions and services operating in full compliance with all applicable legislations. In view of the entry into force of the General Data Protection Regulation (GDPR) in May 2018 the company has upgraded its policies, procedures and practices regarding personal data protection. In all our activities we abide strictly by the requirements of the GDPR, the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework. These regulations require that all controllers, processors and sub-processors ensure the best possible protection of personal data. We at Bianor Services Ltd. achieve this by appropriate organizational and technical measures, by endorsing policies and procedures aiming at adequate data protection by all our staff, sub-processors and freelancers.

1. Applicability

This Privacy Policy describes the types of information we collect, process and retain through our website. It does not apply to information collected by us offline.

This Policy explains:

  • 1. Why we collect your information
  • 2. What purpose we are processing it for
  • 3. How long we store it
  • 4. Whether there are other recipients of your personal information
  • 5. Whether we intend to transfer it to another country, and
  • 6. Whether we do automated decision-making or profiling.

Bianor Services Ltd. collects, processes and retains personal data only on the as-needed principle in order to comply with the applicable legislation and to perform its services. The data collected from our clients and sub-processors normally include business contact data but when personal data are present in documents such as agreements, these documents are handled within the best data security practices.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You have made an information request to us.
  • You have placed an order for one of our services.
  • You have applied for a job or secondment with us.
  • You are representing your organisation.

The purpose for which we collect and process your personal data is to ensure that we provide the services you are interested in. The legal basis for processing your data is either a specific regulatory requirement or your explicit consent to use your personal data. We store your information as long as needed depending on the reason it has been collected. For instance, data of persons who have become our full- or part-time employees are stored for the periods specified in the labour legislation. The data of job applicants are stored for the period specified by the applicant (if applicable) or for a maximum of 3 years unless the applicant requests “to be forgotten”.

The data of persons with whom we have signed agreements and payments have been made, the data are stored under the Accounting Law. We ensure that you can benefit from the rights granted to you by the GDPR within the respective legal framework such as your right of access, right to rectification, right to erasure and right to restriction of processing (within limitations specified in the respective legislation), and right to data portability (if applicable). We do not apply profiling techniques and do not transfer your personal data to third parties except in case of legal requirements by the law enforcement authorities or your explicit consent.

2. Disclosure to third parties

Personal data may be disclosed to third parties only when required by the law enforcement authorities or other public authorities which have legal right of access to these data. Disclosure to any other parties (such as our business partners) may be done only with the explicit permission of the data subject. Whenever possible, personal data in documents such as CVs are de-identified by pseudonymization or other appropriate methods. Whenever personal data are transferred to countries outside the European Union or the Privacy Shield areas, the same level of data security is demanded by all processors (e.g., subcontractors).

3. Personal data protection

Bianor Services Ltd. has developed appropriate policies and procedures to ensure compliance with all applicable laws and regulations regarding data security and personal data protection. The company has developed a Quality Management System certified to ISO 9001 and AQAP where data security policies and procedures are appropriately integrated. These include the following, but are not limited to:

  • Organizational and technical security measures regarding data collection, processing and retention of hard copies and electronic files.
  • GDPR-compliant Information Security Policy and Data Protection Policy with specific guidance to Bianor Services Ltd. employees and contractors.
  • Non-disclosure and confidentiality agreements with employees and contractors.
  • Providing guidance and demanding from our contractors full compliance with the best possible data protection measures.
  • Appropriate procedures and methods of data transfer via secure channels of communication and additional measures such as encryption.
  • Appropriate procedures for retention of documents containing personal data and deletion whenever this is requested by the data subject, or when the document is no longer needed, or when this is specified in the respective procedure.
  • Adequate measures to ensure the preservation of documents from loss or destruction.
  • Continuous review of data security practices to ensure full compliance with the applicable legislation and the client requirements set forth in agreements or specific instructions.
  • Procedures to meet all obligations under the GDPR such as providing access and allowing data subjects to exercise their rights under the GDPR, including the right of notification in case of actual or suspected personal data breach.

4. Information and complaints

The law which governs this Policy and all disputes arising under it is the GDPR and the Bulgaria Data Protection Act. All disputes of whatsoever nature including failure to perform and performance shall be determined by the courts of the Republic of Bulgaria. Any claims may be raised to the Committee for Personal Data Protection at No. 2, Tsvetan Lazarov Street, 1592 Sofia, Bulgaria (www.cpdp.bg). Bianor Services Ltd. has appointed a person responsible for data protection who is available to provide any additional information and explanations regarding personal data protection and accept any claims regarding data security. You may send your requests and/or claims at: gdpr@bianor.com. Yours faithfully, Ivan Dimitrov CEO, Bianor Services Ltd.

Mobile Corporate E-Banking App

Client: First Abu Dhabi Bank Country: UAE Industry: Fintech

Client in numbers

Global Finance Ranking

#1 bank in the UAE, and the safest bank in the UAE and the Middle East

USD 3.4 billion

Net profit for 2021

Problem statement

Develop a new e-Banking mobile app for corporate customers, designed to enhance the user experience and allow SMEs and decision-makers to manage their global transactions anytime, anywhere.

Approach and solution

  • Modernize the mobile app design and integrate core banking functionalities.
  • Enhance the app architecture by utilizing Clean architecture and SOLID principles, ensuring robustness and scalability through meticulous planning and documentation.

Impact achieved 

  • Enhanced and modernized UI.
  • Achieved an immersive, engaging experience and delivered truly omnichannel banking.
  • Delivered a robust, scalable, and maintainable application.
  • Pushed towards streamlining product development and release processes.

Internal capabilities and scope 

  • Deliverables: A fully-featured mobile banking app for Android and iOS
  • Tech Stack: Flutter
  • Team: 7 Flutter Developers, 1 PM

Mashreq - Digital Transformation

Client: Mashreq bank Country: UAE Industry: Fintech

Client in numbers

13

Countries

Since 2000

Listed on DFM

57 years

Founded in 1967

Problem statement

A complete transformation of all customer-facing channel applications, including Customer Mobile Banking Application, Customer Desktop Banking Application, Credit Cards Marketing Application, KYC Application, and Branch Service Tablet Application.

Approach and solution

  • Develop a unified backend for all frontend channels, reducing dependency on legacy infrastructure.
  • Implement deployment pipelines for Continuous Integration and Continuous Delivery, allowing each microservice to be deployed independently in staging and production environments.
  • Fully digitize and automate all existing user-facing services while introducing new features for the Branch Tablet Application development.

Impact achieved 

  • In three months, the team developed and automated more than 50 service journeys, including Funds Transfers, Print Statements, Transaction Dispute Requests, Cheque Book Requests, Card Replacement, and Update Details.
  • Developed a complete set of backend services around the main domain object initially backing up the tablet application.
  • Achieved greater scalability
  • Improved the development process by implementing CI/CD pipelines

Internal capabilities and scope 

  • Deliverables: A fully-featured MVP tablet application
  • Tech Stack: Java 8, Spring Framework – (Boot, Batch, Cloud, Redis), RabbitMQ, MSSQL, React Native, Azure DevOps
  • Team: 5 Backend Developers, 4 Frontend developers

NATO Alliance Ground Surveillance

Client: NATO Country: Global Industry: Aerospace & Defense

Client in numbers

32

Member States

3.8 M

Active Personnel

75 years

Founded in 1949

Problem statement

In today’s complex and unpredictable security environment, characterized by crises in Europe, the Middle East, and North Africa, as well as terrorist threats and severe global natural disasters, NATO requires timely and coherent intelligence to support effective decision-making and response.

Approach and solution

  • Develop a software module to provide the Main Operating Base and Transportable General Ground Station entities with the capabilities to handle motion and primary imagery data streams, adhering to NATO standards (STANAGs).
  • Create a software infrastructure capable of processing multiple simultaneous data streams received by the Front End Processor from various external sources, including aircraft and ground radars.
  • Extract metadata and telemetry information from multiple synchronous feeds, converting it into engineering data structures for further management by other software components, storage in archives, or visualization on Operator Workstation monitors.

Impact achieved 

  • Improved in-theatre situational awareness and facilitated effective decision-making.
  • The software handles massive amounts of data, providing mission-critical information in near-real-time without any interruption.

Internal capabilities and scope 

  • Deliverables: Software decoders supporting NATO Standards, Video player/Visualisation of 12 simultaneous video streams, geoTIFF decoding
  • Tech Stack: Java, C, C++, C#, NATO STANAG 7023 & STANAG 4609 data standards
  • Team: 3 Devs, 1 PM, 2 QAs

Live & VOD Streaming Platform

Client: NOVA Broadcasting Country: EU Industry: Media & Technology

Client in numbers

61%

of BG audience

6

Live TV channels

28+ years

Founded in 1994

Problem statement

Nova Broadcasting Group (NBG) is part of the United Group (UG) and one of Eastern Europe’s largest multi-platform media and technology companies. NBG had already been using a prominent streaming services provider, but needed more independence and greater flexibility.

Approach and solution

We gathered requirements and developed a complete OTT solution, including architecture, product definition, infrastructure, admin back-end and front end apps.
Native client apps – any current web browser, iOS, Android, AndroidTV app, and Chromecast.
Two streaming services – Nova Play (live and AVOD) and Play Diema Xtra (live, PPV and SVOD)
It provides a 24/7 live stream of linear programs and an on-demand watching of video content.

Impact achieved 

  • Migrated seamlessly users, plans, payments and content in 2  independent OTT services.
  • Achieved zero user base churn during the process.
  • Started with 4 linear TV channels and added later 2 new.
  • Increased user base to 600k active users 
  • 17% increased watch time (resp. ads revenue per user) 
  • No vendor roadmap lock – client shapes and leads its own custom features roadmap. 
  • Client now owns the IPRs of the front end apps.

Internal capabilities and scope 

  • Deliverables: Web, Android, AndroidTV, iOS apps, backend, streaming infrastructure.
  • Tech Stack: NodeJS, React, NextJS, Kotlin, Swift
  • Team: 10 Devs, Product, QA, DevOps